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Work Start Scheme – Ga Tito Cat Cafe – Cat Cafe Assistant, RHYL

Only residents living in Denbighshire who are unemployed and not in fulltime education can apply.

Job Description

Employer:Ga Tito Cat Cafe
Placement Title:Cat Café Assistant
Location:Ga Tito, Russel Road, Rhyl
Placement Duration:8weeks
Hours of Work:25 hours per week
Salary:NMW
Closing Date:02/05/2025
Pre-screen Date:07/05/2025
Interview Date:TBC
How to Apply:Please send CV to: workstart@denbighshire.gov.uk Please call Peter on 07920267014 to chat about the placement in detail
Summary of Work Start Scheme Placement Opportunity
A typical day at Ga Tito cat cafe involves caring for cats, providing excellent customer service, and ensuring a safe and enjoyable environment for both cats and visitors, while also potentially assisting with cafe operations like preparing drinks or cleaning.     
Duties/Responsibilities
Duties include: Daily Care: Cleaning litter boxes, feeding and watering cats, ensuring their comfort and well-being.  Observation and Interaction: Monitoring cat behaviour, providing enrichment activities, and interacting with the cats to ensure they are happy and healthy.  Adoption Support: Assisting potential adopters with questions and information about the cats, and preparing them for the adoption process.  Customer Service: Greeting and Assisting Customers: Providing a warm welcome and assisting customers with their needs, whether it’s ordering drinks, finding a comfortable seat, or learning about the cats. Ensuring a Safe Environment: Supervising interactions between customers and cats to ensure safety and prevent any accidents or discomfort for the animals. Handling Customer Inquiries: Answering questions about the cats, the cafe, and adoption processes.  Cafe Operations: Preparing Drinks: Making coffee, tea, and other beverages for customers.  Cleaning and Maintenance: Maintaining a clean and tidy cafe environment, including cleaning tables, floors, and restrooms.  Stocking Supplies: Keeping shelves stocked with necessary products for customers.  Cash Handling: Assisting with cash register duties, if applicable.   
Knowledge, Skills, Experience and Personal Qualities
Ideal Candidate Traits: Enthusiasm for Animals: A genuine love for cats and a willingness to care for them. Customer Service Skills: Friendly, approachable, and able to interact positively with customers. Responsibility and Initiative: Taking initiative to ensure the cafe runs smoothly and the cats are well cared for. Ability to Handle Stress: Remaining calm and composed in a busy environment. Understanding of Hospitality: Familiarity with the principles of hospitality and customer service. 
Special Working Conditions
    Working mainly with cats